Privacy Policy

This website, albertsdental.com, is operated by [XXXXX Legal Entity Name], a dental practice based in Riga, Latvia. For the purposes of the General Data Protection Regulation (GDPR) and Latvian data protection law, we are the data controller responsible for your personal data.

[XXXXX Legal Entity Name], [XXXXX Address, Riga, Latvia], LV-XXXXX. Registration number [XXXXX]. Phone [+371 XX XXX XXX]. Email info@albertsdental.com.

We only collect information that is necessary for the purposes described in this policy.

Contact form. When you use the contact form on our website, we collect your name, email address, phone number, and the message you send us. This information is used solely to respond to your enquiry or to arrange a consultation.

Analytics data. We use analytics tools to understand how visitors use our website. This may include your anonymised IP address, browser type, pages visited, time spent on pages, and referring URL. This data is collected in aggregate and is not used to identify you personally.

Cookies. Our website uses cookies. Please see Section 9 for full details of what cookies we set and how to manage them.

We process your personal data only where we have a valid legal basis under Article 6 of the GDPR.

Consent (Art. 6(1)(a)) — for analytics and marketing cookies and any marketing communications. You can withdraw consent at any time.

Contract (Art. 6(1)(b)) — where processing is necessary to take steps at your request before entering into a contract, such as responding to a consultation enquiry.

Legitimate interests (Art. 6(1)(f)) — for technical operation of the website, fraud prevention, and security, where these interests are not overridden by your rights.

We use the personal data we collect to respond to enquiries submitted through the contact form, to arrange and manage consultation bookings, to improve the performance and usability of our website using analytics, and to ensure the security and proper technical operation of the website.

We do not sell, rent, or trade your personal data to any third party for marketing purposes.

We keep personal data only for as long as is necessary.

Contact form submissions are retained for two years. Analytics data is retained for 26 months. Cookie consent records are retained until withdrawn or for one year, whichever comes first. After the applicable retention period, data is securely deleted or anonymised.

We work with a small number of trusted third-party service providers who process personal data on our behalf. Each processor is bound by a data processing agreement and may only use your data as instructed by us.

Vercel (hosting). Our website is hosted on Vercel, Inc. (US). Vercel may process server logs and request data as part of hosting services. Data transfers to the United States are covered by Standard Contractual Clauses approved by the European Commission. Vercel also maintains EU-region infrastructure.

Mapbox (map embeds). Our contact page uses an embedded map powered by Mapbox, Inc. (US). When you view the map, your IP address and browser data may be sent to Mapbox servers. See mapbox.com/legal/privacy.

Google Analytics and Google Ads. Subject to your cookie consent, we use Google Analytics to measure website usage and Google Ads to measure the performance of our advertising. Google may transfer this data to the United States under Standard Contractual Clauses. See policies.google.com/privacy.

Under the GDPR, you have the right of access, rectification, erasure, restriction of processing, data portability, objection, and the right to withdraw consent at any time where processing is based on consent. Withdrawal does not affect the lawfulness of processing before withdrawal.

To exercise any of these rights, please contact us at info@albertsdental.com. We will respond within 30 days. We will not charge a fee unless your request is manifestly unfounded or excessive.

If you believe we have not handled your personal data in accordance with the GDPR, you have the right to lodge a complaint with Latvia's supervisory authority, Datu valsts inspekcija (DVI), Elijas iela 17, Riga, LV-1050, Latvia — dvi.gov.lv.

We would appreciate the opportunity to resolve any concern directly before you approach the supervisory authority. Please contact us first at info@albertsdental.com.

Cookies are small text files stored on your device when you visit a website. Strictly necessary cookies are required for the website to function and cannot be switched off; they do not store any personally identifiable information and require no consent.

Analytics and marketing cookies are only set with your consent. You can withdraw consent at any time by declining cookies in the consent banner, or by clearing your browser's cookies and declining on the next visit. You can also manage cookies directly in your browser settings — disabling certain cookies may affect the functionality of the website.

For any questions about this privacy policy, to exercise your data rights, or to raise a concern, contact [XXXXX Legal Entity Name], [XXXXX Address, Riga, Latvia], LV-XXXXX. Phone [+371 XX XXX XXX]. Email info@albertsdental.com.

We may update this privacy policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last updated" date at the top of this page. Continued use of the website after changes are posted constitutes your acceptance of the updated policy.